| What does iDrive offer? |
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iDrive services encompass everything you need to grow your business online. The core of iDrive is the feature rich, search engine friendly, website management system. The tools built into iDrive will help you sell more and save time. iDrive is a complete solution which includes ultra-reliable web hosting and friendly technical support.
iDrive also offers services to improve your web site by both gaining traffic and improving conversion rates. iDrive family of services include web design, logo creation, search engine optimization services, pay per click management, merchant accounts, domain registration, and more!
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| How does iDrive compare to Yahoo! Merchant Solutions? |
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iDrive has many competitive advantages over Yahoo! Merchant Solutions.
1) Price
iDrive does not charge a percent of your revenues like Yahoo! Merchant Solutions does. That means that you keep more of what you make in your pocket helping you grow your business quicker.
2) Support
iDrive's technical support is 2nd to none! We offer technical support that is not only knowledgeable, but is courteous and friendly.
3) Design Flexibility
iDrive has a very flexible solution. You can design your site virtually any way you wish. With Yahoo you are limited to the confines of the templates they provide unless you try to use their unsupported, proprietary RTML programming language.
There are many more advantages. Please call our sales department to speak with an iDrive expert and discuss all the benefits of going with the iDrive Website Management System.
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| Can I build my new iDrive site while the site at my other host stays live? |
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Yes! When you sign up for iDrive you get your own IP address which you can work on while you keep your domain live at your existing host. Only when your iDrive website is ready to go live will you change your DNS settings to point your domain to us.
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| Can I use my own domain name with iDrive? |
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Absolutely! With iDrive you can point your domain directly to our servers. You do not need to use a subdomain of iDrive or any other temporary domain name placeholder.
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| How will potential shoppers find my site? |
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One common fallacy in the internet is the “If you build it, they will come” mentality. You must make plans to market your web site! iDrive helps you out by having a search engine friendly website and shopping cart. When internet spiders pick up on your website they will be able to be crawled and indexed by the major search engines.
iDrive has additional search engine marketing services which can greatly increase your online revenues. To see more information on what iDrive can do click here.
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| Why is iDrive search engine friendly? |
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iDrive takes great strides to ensure the system you are using is search engine friendly to give you the best chance to get listed highly in search engines. There is a myth that dynamic pages cannot be spidered or indexed by the search engines. This couldn’t be further from the truth! What matters is how the page is created.
iDrive attends numerous search engine shows each year to get the latest information on how to improve the search engine friendliness of the website management system. There are many features and tools built right into iDrive that help your site attain top listings!
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| How am I notified of a new order? |
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When an order is placed on your site you will receive an email with the details of the order including the shipping and billing information, and the products which were ordered. Your customer will also receive an email with the same information notifying them of the order.
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| After someone checks out on my store, how do I get that money? |
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When someone checks out of your iDrive store using your online payment gateway, the money is transferred to your merchant account. Then, depending on your merchant account, you will receive the funds anywhere from 1 business day to the first payment cycle the following month. Most merchant accounts take only 1 to 3 days to transfer funds from the merchant account to your bank account.
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| Can I take credit cards without having a merchant account with internet payment gateway? |
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Yes, you can! iDrive offers a solution called custom payment. With custom payment you can set up to take credit cards manually. Then all you need to do is log into your iDrive administration, capture that credit card information and punch it into your desktop credit card terminal.
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| What will happen to my search engine listings if I switch to iDrive? |
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Typically rankings will fluctuate when switching providers while the search engines are reindexing the pages. With good link popularity the site will be crawled very soon after the switch and the spiders will begin to index the new pages. After fluctuations the listings will typically level back off and increase over the long haul due to the search engine friendliness of the iDrive system.
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| How does iDrive calculate shipping? |
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You can calculate shipping rates in any combination of the below three ways.
1) Real Time Shipping Rates
Calculate shipping by weight and location and have live shipping rates post to your customers directly from the carriers you choose; UPS, FedEx, or USPS.
2) Custom Shipping Table by Weight
Rather than using the actual rates from the carriers, you can use your own defined shipping rates which are determined by the overall weight of the items in the shopping cart.
3) Custom Shipping Table by Price
You can use your own defined shipping rates which are determined by the overall price of the items in the shopping cart.
One very popular configuration is to use Real Time Shipping Rates in conjunction with Custom Shipping Table by Price. Many merchants will offer real time rates from their carrier of choice for ground and air shipments, but also will run a special for free shipping over a certain order total. They will use the Real Time Shipping Rates and also create a custom table for Free Shipping by price where the prices for which the shipping rate of $0.00 is defined only over the dollar amount. (For example all order over $100 receive free shipping).
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| Does iDrive have a Wholesale/Retail Module? |
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Certainly! The feature in iDrive is called price levels. Price levels are very flexible and allow you to create numerous groups of customers. Each product that you sell can have a particular price for each group, and a default price which is typically the “Retail” group.
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| What accounting software packages does iDrive work with? |
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iDrive has a direct integration with QuickBooks through our application called iDriveAccounting. iDrive works with QuickBooks versions Pro, Premier, and Enterprise editions, and must be used with versions as recent as 2002 edition and above.
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| How much design flexibility does iDrive offer? |
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iDrive offers amazing design flexibility for an out of the box ebusiness and ecommerce solution. Virtually all areas of the website can be edited; many of these areas you can modify with your own HTML, Javascript, or Flash. Even though iDrive offers all of this power and flexibility, it is a very simple solution to use. Even novices can create professional looking web sites with the point and click options, clickable style sheet, and WYSIWYG (standing for “What You See Is What You Get”) editor available in any area where you can add your own custom HTML code.
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| Can iDrive sell soft goods (electronic goods)? |
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Definitely! iDrive has a feature called e-products which allows you to sell things such as PDF’s, audio files, software applications, and more. When a customer successfully checks out they will be sent a login and password automatically to log in and retrieve the file they purchased.
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| Is there a way that I can upload all of my products at once? |
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Yes! iDrive offers technical support to handle this for you. If you have a database or Excel spreadsheet of products it can quickly be uploaded all at once into iDrive.
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